How to improve reception to negative feedback

Giving feedback can be easier if you explain why it's important and how it will help improve performance, writes Dan Rockwell. Many people don't want negative feedback, so remember to temper that with affirmation, he notes.

Wash. students study Holocaust survival story

Students across grades in seven Washington school districts will attend theater performances based on the book "The Children of Willesden Lane," to learn the true story of an Austrian girl who escaped the Nazis. Many of the students also are reading the book, written by Mona Golabek about her mother's story of survival and who performs the one-woman stage show.

Commentary: The lessons advisers can learn from doctors

Adviser Dan Cuprill writes that in most cases, doctors only deal with patients who come to them with a specific need and it is unlikely a person with a clean bill of health would ask another doctor for a second opinion. He argues advisers can learn from this by framing conversations with existing and potential clients in terms of their financial needs and concerns.

How Panera Bread makes tech decisions

Panera Bread has adopted technology based on how new innovations can support the restaurant chain's main business, President and CEO Blaine Hurst said at Retail's Big Show. "It's the food. It's the experience. It's that total integrated experience that makes the difference," he said.

Alexander wants to add ACA fixes to long-term spending legislation

Senate health committee Chairman Lamar Alexander, R-Tenn., said he wants to include two bipartisan bills designed to stabilize Affordable Care Act markets in long-term spending legislation that could pass as soon as next month. The bills would provide funding for state reinsurance programs and cost-sharing reduction payments.

Why Amazon is the advertising platform to watch

Amazon's stealthy approach to building its ad business has boosted shares to $1,600 apiece, per BMO Capital Markets, and brands such as Mondelez and Procter & Gamble are viewing the platform as the place to win digital shoppers, write Spencer Soper and Mark Bergen. "Amazon has an advertising platform no other company can match: a web store selling hundreds of millions of products combined with a streaming entertainment service and a trove of data about customer preferences," they write.

Amazon announces 20 finalists for its 2nd headquarters
USA Today

Amazon has announced the 20 finalist cities as sites for its second headquarters. The list includes Atlanta, Indianapolis and three locations in Washington, D.C., and its suburbs.

Google agrees to patent license with Tencent

In an effort to expand in China, Google has agreed to license patents with Chinese firm Tencent. Google has struggled to expand in China's restrictive market, and working with Tencent, which boasts nearly 1 billion users on WeChat, could offer a way in.

FDA, EMA fast-track review of Novartis' blood cancer drug

The FDA granted priority review status to Novartis' Kymriah to treat adult patients with relapsed or refractory diffuse large B-cell lymphoma. The drug also received an accelerated assessment from the European Medicines Agency for treating acute lymphoblastic leukemia in children and young adults.

Research: Consumers aren't saving money with streaming services

Streaming services such as Sling TV have been touted as more affordable alternatives to traditional pay-TV, but research from M Science shows that streaming customers aren't saving money. Figures from November 2017 show that virtual pay-TV subscribers are saving an average of $16, down from $20 in 2016, with aggregate costs leading to virtual subscribers paying around $15 more than traditional pay-TV subscribers.

NYC to spend $1B to protect drinking water system

New York City, which has a massive unfiltered water system, plans to invest $1 billion to protect it. It's one of only five US cities whose water supply is mostly unfiltered, and without the investment it could be forced to spend $10 billion to construct a filtration plant plus $100 million a year to operate it.

Nike inks 86-MW PPA with Avangrid Renewables project in Texas

Nike has signed a long-term power purchase agreement to buy 86 megawatts of energy from Avangrid Renewables' 286-MW Karankawa Wind Farm in Texas. "With this agreement, Nike will source 100% renewable energy across our owned or operated facilities in North America," said Hannah Jones, Nike chief sustainability officer and vice president of the Innovation Accelerator.

American Airlines expands route network

American Airlines announced 52 new nonstop flights in 2018, including hourly weekday shuttle flights between Chicago O'Hare International Airport and New York's LaGuardia Airport. "Many of the new routes are focused on connecting smaller cities to one of American's major hubs to create new city pairings for customers," said American Airlines executive Vasu Raja.

With Stowaway, Standard takes extended stay uptown

Responding to guest demand, Standard Hotels has entered the extended-stay arena with Stowaway, a program that gives discounts and luxury perks to people who stretch their visits to a week or longer. Jimmy Suh, Standard's chief revenue officer, says amenities such as a personal concierge distinguish Stowaway from other extended-stay brands.