People can be reluctant to help others, so it's up to you to win them over by sharing stories, staying calm and appealing to each person's motivation, writes LaRae Quy. "I have found that mental toughness often has less to do with being tough than with being emotionally savvy about what is going on in the brains of those around me," she writes.
The Chinese Commerce Ministry says a delegation led by Vice Minister Wang Shouwen has been invited to the US for trade negotiations this month, the first formal talks since June. A Bank of China analyst calls the meeting "talks about trade talks" to explore the feasibility of high-level negotiations.
Research suggests leaders overestimate their coaching abilities and even their understanding of the concept, which means that managers require training on the how and why of coaching, along with feedback, write Julia Milner and Trenton Milner. "Not only does a lack of training leave managers unprepared to undertake coaching, but also it may effectively result in a policy of managers' reinforcing poor coaching practices among themselves," they write.
Organizations fail to move ahead either when departments don't speak to each other or when all efforts are focused on a single product or category, says Samuel Bacharach, an author and Cornell University professor. There's a fine line to walk for leaders in finding new ideas and executing them without falling back into inertia, he says.
No presentation should be given if you haven't run over the big ideas or a rough draft with people beforehand, writes Tim Calkins of the Kellogg School of Management at Northwestern University. Emphasizing that you're showing them a work in progress is crucial, as otherwise, "you aren't asking for their input and ideas, you are simply trying to sell them a recommendation," he writes.
The abilities of artificial intelligence have advanced faster than expected in areas such as the game Go, leading to questions about what AI can take on next, writes Alex Salkever. "What if human-centric skills such as 'empathy' and 'management' prove to be more malleable to artificial intelligence than we had originally envisioned?" Salkever writes.
Employees are more engaged when they feel like work colleagues are family, says Jane Verret, incoming president and CEO of Campus Federal Credit Union. "We share professional and personal achievements, challenges, and even, unfortunately, losses at times," she says.
Newly appointed leaders may feel eager to bring their ideas to fruition, but teams can resent too much change attempted too quickly, writes Jennifer V. Miller. People are more accepting of change when you learn what the culture will support and associate your ideas with something that's already successful, she writes.
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