Using a "lessons learned" approach to recognizing and correcting errors is a common but flawed approach, writes Adriano Pianesi. Instead, meet before a project to forecast potential issues, or use recurring meetings during the project to address problems as they occur.
Chris Fralic of First Round Capital explains how he has become so connected, starting with being genuine in his interest in and appreciation of others. "If you find yourself keeping score in your professional relationships, you're on the wrong track," he says.
Persuading people should not be approached as an attempt to win an argument, writes Harvey Deutschendorf. He outlines six bad habits that can undermine persuasion efforts, including approaching persuasion as a debate and not giving compliments.
Communication within an organization is a problem that nearly everyone has, writes Kevin Eikenberry. On the leadership side, don't assume your people know everything that's going on or necessarily received and understood your meaning the first time.
The quality of our emotions has a substantial effect on our stress and long-term outcomes, says former Surgeon General Vivek Murthy. "When we are predominantly experiencing positive emotions, whether that is gratitude or inspiration or a sense of awe or connection or love, we are able to do more, we are able to handle more, we are able to perform better," he says.
Stephen S. Bowman, founder and president of Peregrine Senior Living, says that leaders need to be thinking outside the box because conventional businesses don't tend to stand out from their competitors. "The biggest failure in leadership is a failure to foster creativity and new ideas," he says.
A whistleblower who exposed serious misconduct and helped the Securities and Exchange Commission with an investigation has received almost $4 million through the agency's whistleblower program. About $153 million has been awarded to 43 people under the program.
Houston-based Downhole Technology, an oil field equipment company, has agreed to pay $120,000 to resolve a retaliation claim. The Equal Employment Opportunity Commission said the company fired a black worker after he reported that white co-workers wore a hood that resembled Klu Klux Klan regalia to ridicule and intimidate him; company officials insisted the incident was a joke.
President Donald Trump has promoted acting chair Philip Miscimarra to lead the National Labor Relations Board. Miscimarra said he was committed to "applying the National Labor Relations Act in an even-handed manner that serves the interests of employees, employers and unions throughout the country."