Former CNN host Larry King discussed his views on the cable news landscape after moderating an NAB Show panel. King said that Bill O'Reilly deserved to be ousted by Fox News after sexual harassment allegations and that former Fox News host Megyn Kelly "will do well" in her new role at NBC.
AT&T's proposed acquisition of Time Warner will be a topic of discussion at a Senate hearing evaluating President Donald Trump's nominee to head the Justice Department, Makan Delrahim. Though Delrahim has said that he doesn't believe the deal has a "major antitrust problem," his past role as an antitrust attorney may require him to recuse himself from proceedings, potentially delaying the deal.
Comcast is seeing its best customer service ratings since 2001, per the American Customer Satisfaction Index. Customer complaints are down 40% from 2014 and 25% from 2015, when a $300 million self-improvement program was launched.
Wi-Fi is the most important amenity for renters, 34% of multifamily unit managers said in an Xfinity Communities study, with just 13% of managers selecting in-room laundry facilities. Around 87% of managers said technology was "extremely important" or "very important" for keeping tenants happy.
Verizon has introduced a Fios service that approaches gigabit speeds in eight regions that cover more than 8 million homes on the East Coast. The Fios Gigabit Connection, which tops out at 940 megabits per second, starts at $70 a month as a stand-alone service.
Cybercrime is the leading concern facing boards of directors, reveals a survey of the Society for Corporate Governance conducted by Deloitte. More than 50% of those surveyed said their audit committees were responsible for handling cyberthreats, and 14% reported having added a cybersecurity professional to their boards in the past 24 months.
Hearst CEO Steven Swartz at the NAB Show discussed the importance of media companies diversifying into adjacent businesses. Swartz pointed to Hearst's own endeavors, noting that 25% of its profits come from the company's software and business information units.
Over 160 ABC affiliates have signed on to join the Disney and ABC Television Group over-the-top Clearinghouse service. The initiative allows stations to opt-in for distribution services through products such as PlayStation Vue, DIRECTV, CenturyLink and YouTube TV.
The debate over radio performance royalty fees continues, with broadcast executives discussing key issues during a recent virtual roundtable. National Association of Broadcasters President and CEO Gordon Smith recently spoke out on the fees debate, saying, "[L]et's not punish free and local radio with a new fee that would threaten the viability of music-playing radio stations."