Royal Caribbean Cruises has launched new features of its Espresso booking system. Among them are interactive deck plans for all types of reservations and notifications about how many additional bookings agents need to reach their next Tour Conductor credit.
Starwood Hotels & Resorts' SPG Pro program will change to Marriott International's Fam-Tastic discount rates for agents' personal bookings beginning Jan 2, 2018. Fam-Tastic rates are discounted more than SPG Pro rates and there is no limit on the number of stays per year agents can enjoy, Marriott said.
Though luxury clients are choosing to travel to Caribbean spots not affected by hurricanes Maria and Irma, there are still vacation opportunities for them at hurricane-damaged destinations such as St. Barts. Agents can "educate their clients about where the luxury traveler can expect to have the experience they are looking for, but still do good for those islands hurt by the hurricanes by supporting them in getting back on their feet," Andrew Cohan of Horwath HTL said.
Consumers today want to immerse themselves in the culture of the destination they are visiting, Tammy Levent writes, and they can do this by taking local cooking classes or helping build homes for locals. Asking in-depth questions is the best way to learn the experiences clients are looking for when they travel.
Whether you are a novice or experienced agent, you can always better yourself, Lisa Iannucci advises. To take your game to the next level, agents suggest a variety of self-improvement steps, such as being organized, pleasant and reliable.
United Airlines is adding 10 new routes from its five hubs, including service to two cities not currently on its schedules: Elmira, N.Y., and Wilmington, N.C.
Air Canada, on Dec. 15, will increase its nonstop service from Toronto to Grand Cayman to six flights per week.
FedEx is expecting to handle between up to 4 million packages between Nov. 24 and Dec. 24 this year. The shipper points to cross-border e-commerce as a growth driver.
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