SmartBrief Originals Insights, analysis and best practices.

Here's a step-by-step guide for how to handle your next social media crisis.

Top 3 food and beverage trends from NRA Show 2017

Plant-based alternatives to meat and seafood, upgraded eggs and a bevy of beverages on tap were top trends at the National Restaurant Association Show.

Do you want a different outcome? Get tips for changing the system.

SmartPulse -- our weekly nonscientific reader poll in SmartBrief on Leadership -- tracks feedback from more than 210,000 business leaders. What's the most dangerous mistake you can make when writing a strategic plan?


Employees are not cogs in a wheel. Effective leaders express genuine appreciation and validation of efforts daily.

3 keys to implementing blended learning

What does it take to implement a blended-learning program? Here are three tips to follow.


The key to delight and connection with the average consumer is understanding intent and developing intelligent content.


How can you create an engaging environment inside your organization? How does leadership mindset need to change to embrace all that these new graduates can offer?

Knowledge, enthusiasm and a planned approach can turn servers into sellers

Hospitality expert Bob Brown outlined strategies that restaurant owners and managers can use to boost check averages and increase customer satisfaction at a session during NRA Show 2017.

Tech Showcase roundup: May

Professional-development for differentiated instruction, literacy lead May’s Tech Showcase.

What’s trending? From free tuition to Google in schools, don’t miss these most-read stories.

Eric Barker’s writing is based on the idea that “Here’s the best we’ve got right now.” His book aims to go beyond platitudes to help people find success.


Google's success as a search engine can overshadow the company's hundreds of other products and services. Here are some facts about them.

Kraft Heinz's acquisition outlook, ALDI's prices, Chick-fil-A's new sandwich

CPG acquisition plans, grocery news and culinary tips ranked high with SmartBrief readers.

Air time

Are some people talking too much and others not enough? Here's how to recognize the signs and, importantly, what to do about it.