The Grapevine, Texas, police department is recruiting coffee shop baristas to fill empty emergency dispatcher posts, noting that both jobs require the ability to multitask, solve problems quickly and deal with both positive and negative interactions effectively. "The payoff is making a difference in people's lives, and working with a team of people who care," the department says in a social media post encouraging baristas to apply.
Resistance -- whether it's yours or a co-worker's -- can prevent us from having necessary, difficult conversations about workplace tensions, writes Marlene Chism. Accepting your circumstances "may include setting boundaries, asking for what you want or gathering more information, but at least you're moving forward and out of resistance," Chism writes.
Some aspects of decision-making, such as public scrutiny, uncertainty and unknown consequences, can make the task feel like "swallowing porcupines," writes Dan Rockwell. "Reflect on the responsibility you create for yourself with the decisions you currently make," he writes.
Companies can stay ahead of the pandemic-induced rate of change by reevaluating their talent strategy, real estate and productivity measurement, writes Mike Lorelli, a former PepsiCo president. "The key question now, for both boards and management teams: Have you thought through how all this workplace change can create long-term opportunity, rather than just be a short-term response to crisis?" Lorelli writes.
Myths and archetypes hold powerful lessons for leaders today, even as we must be careful in interpreting tales that are far removed -- and often altered -- from their long-ago origins, writes Barry Goldberg. "When a trained coach can help a client see the pattern, there is leverage in the coaching conversation as powerful as the original stories were to those who told them," Goldberg writes.
Every successful negotiation should have an agreeable outcome, a satisfying process, positive relationships and a deal that will stand the test of time, writes Marc Modica, a lecturer at the Darden School of Business. "Negotiation is an opportunity and art, and it's teachable," he writes.
Ann Sarnoff, chair and CEO of WarnerMedia's Studios and Networks Group, stays motivated by trying to make a difference and challenging herself to grow. "When somebody's allowing me to do that instead of just looking to see what I've done in the past and repeating that, that's when I'm happiest," she says.
David Zinn uses chalk to create seemingly 3D images on the sidewalks of Ann Arbor, Mich., of whimsical animals such as flying pigs and a rabbit wearing a tutu made from a plant growing out of a sidewalk crack. Many of those images are displayed in this article and his Instagram.
Government officials and conflict resolution experts weigh in on conflicts involving noise, land-use and other issues that are bound to occur between neighbors living in community associations. They recommend compromise rather than escalation as the solution, which includes complainants talking directly to alleged offenders, expressing their feelings and refraining from being accusatory.
With an estimated 30 million Americans living in condos, according to CAI, leadership possessing financial acumen is a must, says long-standing condo board president Patrick Hohman. Hohman recommends that condo boards look beyond standard reserve guidelines and seek help from an independent consultant to develop a detailed funding plan based on a reserve study, which analyzes a property's yearly estimates for expenditures for usually 30 years out.
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