Agility can help organizations tackle pressing needs without rigid requirements, but it's often misused, misunderstood and not accounted for properly with pricing, writes David C. Baker. "What we need is a revolution that properly includes the voices of those responsible for your firm's positioning, sales, and account management," he argues.
The best leaders rely on their team to fill the gaps in their own knowledge and aren't afraid to say, "I don't know ... yet," writes Steve Keating. "They are willing to allow the problem to persist a bit to ensure that once it's solved it's solved for good," he adds.
Improve your conversations by thinking about what the other person needs -- do they need advice or problem-solving, for instance, or do they just want to be heard? "My opinion might be well reasoned, deeply thoughtful, and based on years of experience, but it is still just my opinion," writes John Spence.
Many major index providers believe they should be able to objectively rank securities based on financial data, but doing so sometimes results in them supporting unethical or illegal activities such as forced displacement, Khalid Azizuddin writes. "Responsible investors cannot in good faith consider such actors credible arbiters of ESG and corporate responsibility," he writes.
Tony Thomas, Nissan's chief information officer, focused on making the company's fragmented IT reporting structure more cohesive when he took the helm in 2018. His other two areas of focus have been increasing the digital capabilities of staff and refining the company's application portfolio.
Augmented, virtual and mixed reality stand to affect more people in new ways, writes Global Results Communications CEO Valerie Christopherson as she shares discoveries from CES 2020. For example, people with addiction were treated using VR headsets that allowed them to experience highly realistic nature scenes.
Companies should look to technology such as natural language generation and data wrangling to support professionals as they improve efficiency, according to Darryl Wagner, Sourabh Garg, and Callum Humphrey. "By letting machines and people do what each does best, we make room for superjobs ... that tend to be more rewarding for the people who do them and for the organizations that enable them and the customers they serve," they write.
The Federal Deposit Insurance Corp. and the Office of the Comptroller of the Currency are encouraging banks to be vigilant with their cybersecurity controls, saying there is heightened risk of an attack. The warning does not list any specific threat but other federal agencies have warned Iran might target US financial institutions amid tensions between the countries.
A judge has approved an Insys Therapeutics bankruptcy plan that court records estimate will provide most creditors eight cents for every dollar they are owed. Court documents show the company's product-liability insurance will help cover personal-injury claims stemming from the opioid crisis, which has led to litigation against the company and the conviction of its former CEO.
Why it matters: Perhaps Elon Musk should make sure everything is ship-shape at his own companies before he concerns himself with fixing Twitter. The National Transportation Highway Safety Administration is looking into a complaint that alleges 127 Tesla cars accelerated on their own. Similar complaints in the past have been proven to be driver error.