Fitness booking platform LubbDubb quickly shifted most of its independent instructors to online classes when coronavirus restrictions shut down in-person gatherings. Co-founder Mandi Bateman wanted to maintain instructors' revenue, which has increased for some through larger and more frequent classes.
Cyberattacks by recreational and professional hackers have risen 37% in the last month during the coronavirus outbreak, Cloudflare reports, and phishing has grown 600%, reports Barracuda Networks. Most people trying to register domains linked to COVID-19 are being denied because registrars assume they are linked to phishing or the sale of counterfeit goods.
Innovation doesn't have to come to a halt during an economic downturn, and it might be the right time to pursue new ideas, writes Scott Lenet. "Startups that over-react and trim the majority of their staff may find themselves unable to recover or resume momentum when the downturn eventually passes, becoming 'living dead' businesses with no prospect for success," he writes.
Offering information and being a thought leader can prevent startups from appearing out of touch to customers during the coronavirus crisis, while also helping generate leads for later, writes Charlie O'Donnell of Brooklyn Bridge Ventures. Start by considering what customers want in this difficult time, he writes.
Winston Churchill led Britain through World War II by making tough decisions, projecting a sense of confidence to the country and being personally affectionate even as he was often severe about the work, writes Steve McKee. "He could get very emotional, but after bitterly criticizing you he had a habit of touching you, of putting his hand on your hand -- like that -- as if to say that his real feelings for you were not changed," British wartime official Lord Beaverbrook said of Churchill.
Group sales coaching sessions can be useful, but are no substitute for essential one-on-one coaching activities, writes Colleen Francis. For sales coaching to be most effective, a schedule should be established and a specified course of action should be created during each meeting, Francis writes.
Some small businesses that don't take small-business loans can claim a new employee retention credit that's meant to encourage employers to retain workers amid the coronavirus pandemic. Tax attorney Robert Wood explains which businesses qualify and how to calculate and receive the credit.
A Paycheck Protection Program loan will be eligible for forgiveness on certain expenses for the first eight weeks of the loan, attorney Mat Sorensen writes. Sorensen details qualifying costs -- including payroll, rent and utilities -- and urges applying for PPP loans as soon as possible.
Kabbage has stopped loaning to small businesses and cut customer credit lines to conserve cash. President Kathryn Petralia says many of its borrowers "have no revenue, because they are closed."
Delivery and logistics startups such as AxleHire, Nuro and Dropoff are seeing a surge in demand as people stay home. AxleHire, for example, has seen an 800% to 900% increase in same-day delivery orders in less than a month, says CEO Daniel Sokolovsky.
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