Psychiatry professor Arthur Kleinman learned first-hand the difference between a health care provider and a caregiver over the 11 years he cared for his wife, who had a form of early-onset Alzheimer's disease that also results in blindness. Caregivers are the center of health care, and "our whole health care system has got to be rethought, from the bottom up with attention to care at its core," Kleinman says.
Health care providers can take several measures to pass or avoid a security audit by the HHS Office for Civil Rights, and the most important step is to "educate all staff members on the requirements contained within the Office of the National Coordinator for Health IT Guide to Privacy and Security of Electronic Health Information," says Troy Young, chief technology officer at AdvancedMD. Other steps include reviewing policy and procedure documentation, discussing EHR and software data protection with vendors, setting strong passwords and frequently updating them, and creating a security risk assessment or management plan.
Cerner is launching a voice-recognition and transcription app for mobile devices to support clinical documentation in an effort to reduce clinician burnout. The app transcribes conversations between health care providers and patients, sends the transcription to the clinician's mobile device and translates concepts for entry into Cerner's EHRs.
Health care app maker pMD has added patient communication capability to its pMD Secure Messaging platform for health care communication and collaboration. The new feature lets patients upload photos and videos, communicate with clinicians, and add contacts.
Alphabet unit Verily Life Sciences is seeking funding to add a 5,000-square-foot inpatient clinic to its tech-enabled OneFifteen addiction treatment center in the Dayton, Ohio, area. Kettering Health Network and Premier Health Partners also fund and support the clinic.
Unauthorized access of a Healthcare Administrative Partners employee's email account might have exposed the protected health information of 17,693 people. All passwords were reset after the incident, external emails are now labeled as such, restrictions on mailbox size and rules for archiving were implemented, and multifactor authentication options and employee training are being considered, according to the medical coding and billing firm.
HIPAA and California Consumer Privacy Act standards for what is and is not deidentified patient data differ, and those differences create a risk for HIPAA-covered entities, their business associates and other data aggregators, write attorneys Daniel Gottlieb and Mark Schreiber. Steps to reduce the risk of CCPA exposure when handling HIPAA deidentified data include updating HIPAA expert determinations to address the CCPA, updating security and privacy policies to incorporate CCPA requirements, and documenting how the CCPA definition of deidentified data has been met.
Patients expect the healthcare industry to be as responsive as service providers in other fields and would like to see healthcare providers offer after-hours appointments and minimize the number of days they must wait to see a physician, according to a survey by DocASAP. Ninety-percent of respondents said they would try other options including telemedicine or a phone consultation if they could not get an appointment immediately.
Health IT leaders say cybersecurity and ransomware attacks will remain significant threats to hospitals and healthcare systems in the coming year, but warn new issues are also emerging. NewYork-Presbyterian vice president Leo Bodden cites concerns about market disruptions like the entry of Google, Apple and other technology firms into the healthcare field, while Memorial Healthcare System CIO Jefrrey Sturman warns increased competition from non-traditional players such as CVS and Walgreens is also a cause of concern.
Health care providers and organizations can counteract vaccine misinformation by creating narrative posts and providing informational resources on Instagram, researchers reported in Health Education & Behavior. Researchers analyzed Instagram posts about the human papillomavirus vaccine and found that although 56% of the posts supported vaccination, engagement was highest with anti-vaccination posts that employed a narrative structure, garnering more positive engagement than posts that provided only informational resources.
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