Psychiatry professor Arthur Kleinman learned first-hand the difference between a health care provider and a caregiver over the 11 years he cared for his wife, who had a form of early-onset Alzheimer's disease that also results in blindness. Caregivers are the center of health care, and "our whole health care system has got to be rethought, from the bottom up with attention to care at its core," Kleinman says.
The wisdom and self-care lessons Fred Rogers gave children in "Mister Rogers' Neighborhood" are still relevant in adulthood, writes licensed clinical social worker Wade Drury, who notes how Rogers encouraged taking time to reflect. "We should intentionally take moments to receive the lessons given us, by curiously opening our hearts and slowing down," he writes.
Artificial intelligence can improve health care delivery and patient outcomes if health systems gain the support of patients and health care providers, invest in innovation and develop strong data governance protocols, according to an American Hospital Association report. Physicians are concerned about the usability and accuracy of AI-based software, and patients worry about privacy and safety, according to the report, which recommends ways to increase patient and provider acceptance of AI.
Health care providers can take several measures to pass or avoid a security audit by the HHS Office for Civil Rights, and the most important step is to "educate all staff members on the requirements contained within the Office of the National Coordinator for Health IT Guide to Privacy and Security of Electronic Health Information," says Troy Young, chief technology officer at AdvancedMD. Other steps include reviewing policy and procedure documentation, discussing EHR and software data protection with vendors, setting strong passwords and frequently updating them, and creating a security risk assessment or management plan.
Venture capital investments can help transform global health as well as the economies of low- and middle-income countries by bringing innovative technologies and treatments to patients, writes Emerging Health Ventures founder Nina Rawal. High-income countries face similar disease challenges and could also benefit from innovations designed for use in LMICs, Rawal writes.
Harvard University professor and hospital IT expert John Halamka has been hired as president of the Mayo Clinic platform, a data repository that will develop new analytics and digital services. Halamka said he wants to create a data "innovation factory" as Mayo focuses on in-home health care, digital diagnostics and clinical analytics.
Cerner is launching a voice-recognition and transcription app for mobile devices to support clinical documentation in an effort to reduce clinician burnout. The app transcribes conversations between health care providers and patients, sends the transcription to the clinician's mobile device and translates concepts for entry into Cerner's EHRs.
Health care app maker pMD has added patient communication capability to its pMD Secure Messaging platform for health care communication and collaboration. The new feature lets patients upload photos and videos, communicate with clinicians, and add contacts.
Alphabet unit Verily Life Sciences is seeking funding to add a 5,000-square-foot inpatient clinic to its tech-enabled OneFifteen addiction treatment center in the Dayton, Ohio, area. Kettering Health Network and Premier Health Partners also fund and support the clinic.
Unauthorized access of a Healthcare Administrative Partners employee's email account might have exposed the protected health information of 17,693 people. All passwords were reset after the incident, external emails are now labeled as such, restrictions on mailbox size and rules for archiving were implemented, and multifactor authentication options and employee training are being considered, according to the medical coding and billing firm.
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