Multichannel Retail
Top stories summarized by our editors
2/18/2019

China's commerce sector is exploding as the country re-imagines retail and prepares for the consumer of the future. JD.com's Harlan Bratcher and Deloitte's Rod Sides discussed some of the more startling developments in Chinese retail and how China managed to do so much so quickly at NRF 2019: Retail's Big Show. Read more from NRF's STORES magazine.

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stores.org
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NRF
2/15/2019

The new report "Life Inside the Perimeter: Understanding the Modern CISO" states that approximately 17% of cybersecurity workers are using drugs or alcohol to help cope with on-the-job stress, including the growing need for more cyberexperts. Ninety-one percent of those surveyed said stress was moderate or high, and more than half said there was little separation between their work and home lives.

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Forbes
2/15/2019

Amazon will still create about 50,000 new jobs as part of its HQ2 project, but the decision this week to drop plans to build half the project in Long Island City, N.Y., means around 25,000 of the new positions will likely be spread throughout the company's 15 North American tech hubs. The e-commerce giant doesn't currently have plans to further expand at its Seattle headquarters.

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Amazon
2/15/2019

Samsung will expand its retail presence in the US with the launch of Samsung Experience stores, where shoppers will get a chance to try out the latest devices. The South Korea-based company already operates Experience stores in Australia and Canada, and the first three US stores are set to open Feb. 20 in Los Angeles, Houston and Long Island, N.Y.

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Samsung Experience, Samsung
2/15/2019

Liquor maker Brown-Forman overhauled its digital and data strategy during the past few years and now can use data analytics to monitor everything from pricing to batch production, says Chief Information Officer Tim Nall. "We've really shown how having this information available in real time on any advice gives us a competitive advantage when we're engaging with our customers," he says.

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Brown-Forman, Jack Daniel
2/15/2019

Hermes of Paris will create a five-story New York City flagship that will bring together the luxury brand's men's and women's stores. The new location, set to open in 2022, will be housed in a Madison Avenue building boasting outdoor space and a terrace.

2/15/2019

Apple's struggle to gain market share in India is compounded by its lack of stores and poor service offered by third-party providers, writes Pranav Dixit. "The worst part is that you are completely at the mercy of these Apple authorized third parties without having anyone to escalate things to if you're unhappy with the service they provide," says investment analyst Neha Soni.

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BuzzFeed News
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Apple
2/15/2019

China's restrictions on imported waste affected recycling revenue and price per ton figures for Republic Services in 2018 compared with the year before on a comparable basis.

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Resource Recycling
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Republic Services
2/15/2019

Fragrance innovator Jo Malone got a second act in business several years after selling her namesake business to Estee Lauder. In an episode of "Retail Gets Real," Malone -- who was named one of the NRF Foundation's Dreamers on The List of People Shaping Retail's Future 2019 -- talks about fighting cancer, persevering in the face of rejection and coming back to found the Jo Loves brand in 2011.

2/15/2019

Effective leaders use both a reflexive mindset, which allows for quick decisions in a fast-paced environment, and a reflective mindset, which looks at the big picture. "Greater reflective leadership may be the way forward, along with the argument for going a little slower now so we can go much faster in the future," writes Julie Winkle Giulioni.

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SmartBrief/Leadership
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Julie Winkle Giulioni