MSC Industrial Supply is focused on increasing market share and profit over the next three years, President and CEO Erik Gershwind said Tuesday. The company reported fiscal fourth-quarter sales of $748 million and profit of $52.5 million, both down from a year earlier.
Grainger has seen an increase in new and returning customers during the pandemic, thanks to sufficient inventory levels and being an attractive option for business and consumer purchasing, says CEO D.G. Macpherson. "We're doing all kinds of things there with analytics and marketing to get that second, third, fourth order and starting to get real traction there," he says.
B2B digital sales are expected to increase at a slower rate this year due to the pandemic, according to the 2020 B2B Distributor 300 Report. Total digital sales are predicted to reach about $2.61 trillion, up 1.6% from last year.
Appliances such as dishwashers, washing machines and refrigerators are experiencing more wear and tear as people stay home during the pandemic, and the shortage of repair professionals makes it hard to find one when those appliances break. Repair companies are hiring more people but say it's still not enough to meet demand.
Refurbished products have to meet a high level of quality before they are resold, according to goTRG CEO Sender Shamiss. The company processes over a million items weekly and sells on various online marketplaces.
Nehemiah Manufacturing was founded to restore jobs to former industrial hubs such as Cincinnati and Cleveland, and the company has also focused on employing the formerly incarcerated. The company looks at every employee as having problems that can be solved, whether it's transportation, housing or something else, says Harvard Business School professor Michael Chu.
Industry 4.0 projects should cut across functions, understand root issues and instill processes that can solve problems over the longer term, writes Oden Technologies CEO Willem Sundblad. Once the fundamentals are in place, then it's a matter of identifying return on investment with a lean focus, he writes.
New technology and new habits are in place at US automakers during the pandemic, with some workers testing positive but no large-scale outbreaks occurring. Safety starts with a mask, although company and union officials have had to stay vigilant about the importance of wearing them.
Amazon is expanding its environmentally friendly shopping platform featuring sustainable products and certification logos to France, Germany, Italy, Spain and the UK. The company has also launched a certification called Compact by Design for brands that produce items and packaging that are better for the environment.
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