Agents said a variety of strategies this year helped grow their businesses such as asking for referrals and attending consumer shows. Next year, agents said they plan to employ several growth schemes, including targeting group business and using print ads.
The International Air Transport Association has introduced a data-sharing platform designed to help airlines avoid turbulence. The "Turbulence Aware" platform is designed to collect turbulence information from participating airlines and make it available in real time via a searchable database.
Hawaiian Airlines is partnering with Disney on Ice at 80 West Coast performances, offering giveaways, photo opportunities and the chance to win a dream trip to Hawaii. "We're thrilled to team up with Disney on Ice to share a bit of aloha and our signature Hawaiian hospitality to families throughout the West Coast as they embark on their 'Dare To Dream' adventure," said Rob Sorensen, vice president of marketing and e-commerce at Hawaiian Airlines.
Alaska Airlines will on Dec. 21 grant early-boarding privileges to passengers wearing ugly holiday sweaters, in honor of National Ugly Holiday Sweater Day. "Whether you're heading home to celebrate tradition or jetting off to a sunny destination to escape the cold, we recognize your journey begins with us, and we're happy to make your travels even brighter any way we can," the carrier said in a press release.
United Airlines treated workers at its Chicago hub to a look at its newest Boeing 787-10 Dreamliner, which features amenities including mood lighting and a new state-of-the-art inflight entertainment system. The aircraft will be used for transcontinental flights from Newark Liberty International Airport to California.
Airlines introduced new cabin configurations and updated amenities in 2018. JetBlue Airways in May unveiled an Airbus A320 with a reconfigured cabin, featuring two different seats.
Royalties Xchange, Apple Vacations' latest loyalty program, allows agents to redeem rewards for Apple Leisure Group-branded merchandise and convert points onto a Virtual Visa card in real time. ALG said it aims to offer a new, combined agent loyalty program across all its brands next year.
American Airlines is adding 18 new routes in 2019, mostly from small- and medium-size cities, including the airline's first service to Glacier National Park in Montana. The airline is also adding extra service to Paris and Madrid from Dallas/Fort Worth International Airport.
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