SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
Now what? Navigating barriers in a post-merger workplace

Here are two steps to try if you're feeling stuck after a merger or acquisition.

5 ways to speak up and get your voice heard in meetings

Doing good work matters. But so does showing up and owning your space in the meeting and in the organization.

These gestures will improve your next presentation

Not enough instruction is given on how to gesture effectively during a presentation.This article aims to bridge this gap.

5 ways CEOs' lack of confidence affects middle management

What does CEO confidence mean for the rest of the organization?

Customer experience excellence starts with a customer mindset

How do you get to excellent customer experience? Learn more from this video.

How do you handle impatient customers (both internal and external customers)?

Last week's SmartBrief on Leadership poll question: How do you handle impatient customers (both internal and external customers)?

The art of inquiry

Inquiry is more than asking good questions. It is the purposeful act of seeking knowledge through questions.

Find your purpose

What is purpose, and how do you discover it?

3 ways to widen your circle of trust

Trust is the foundation of any healthy and successful relationship. This is especially true for leaders.

The perilous pursuit of leadership

In your aspiration to lead, beware the temptation of power. What are you in it for?

How many professional reading books do you read in a year?

Last week's SmartBrief on Leadership poll question: How many professional reading books do you read in a year?

How ineffective delegation wastes time and hampers productivity

Securing a vendor or consultant is a clear example of how delegation works (or doesn't) in the real world.

Fasten your seat belts: Leading during mergers, acquisitions and divestitures

During M&A, know the difference between transitions and changes if you want to help employees move forward.

Tools and techniques for effective communication: The platinum rule

Good communication follows the golden rule, but great communication abides by the platinum rule.

How do I get my boss to stop micromanaging me?

Being micromanaged doesn't need to be a permanent state. Here's what you need to know.