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SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
Joann Lublin: How executive mothers navigate work and life

WSJ veteran and author Joann Lublin writes about 5 decades in the workforce, what's changed for women and what challenges remain, especially for mothers.

Retention and recruitment: What leaders need to know in the post-pandemic workplace

Many workers will look to change or quit jobs as the pandemic ends. But it doesn't have to be this way if leaders anticipate the challenges and try to solve them.

Be prepared to delegate

Delegation is a skill all leaders must master. It's not simple or easy, but it is achievable with the right processes and approach.

Hope employees will return to the office? Start here

In-office, remote or hybrid is an important consideration. But maybe more important is whether your workplace culture connects people, regardless of where they physically sit.

When you encounter a small service issue with a supplier, how do you handle it?

The most recent SmartBrief on Leadership poll question: When you encounter a small service issue with a supplier, how do you handle it?

Overcome the trust crisis with authenticity

Trust in institutions is low, and brands must be authentic like any other organization in order to win people's trust.

What are the rules of conversational engagement?

Conversations go better when you understand the rules and how to react in certain situations. Here are 10 such rules to think about.

How to unlock value from your one-on-one sessions

One-on-ones can be dynamic paths to growth, not just status updates or something both parties dread. Learn more about unlocking the value of your one-on-ones.

Reducing talent drain with authentic leadership

Don't be a manager who fails to connect with employees and blindsides them with your displeasure. Learn how to be authentic, instead.

3 Rs to fight inflation

In good or turbulent times, looking at ways you can retain, refocus or retool is a smart strategy for any business.

Why brevity is the soul of business communication

Brevity can help you fix communication problems, and it doesn't mean you have to be rude or curt.

What's your perspective on "small talk" (catching up on personal details when conducting business)?

The latest SmartBrief on Leadership poll: What's your perspective on "small talk" (catching up on personal details when conducting business)?

Improving communication at the intersection of change and transformation

How and where you communicate matters as much as what you say. Here's how to manage communication during rapidly changing times.

What locks out creative thinking is clear and simple. So, too, is what frees it

What can we do to unlock our mental thinking and innovation? Read on for advice from two authors who've written on the subject.

Do you give power away?

Power is yours to wield -- and yours to yield in the service of developing your employees.

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