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SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
Implementing change: Answer these 5 questions

Most change management projects fail. How can you avoid this fate? Here are 5 things to keep in mind.

The 5 D's of decline

What causes corporate decline? And what can leaders do about it?

How a global pandemic is changing the world: Part 2
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Economies will need a new path forward as the lessons learned from this global experience influence next steps --- both in the immediate and in the years to follow. Edie Weiner, President and CEO of The Future Hunters, shares her expertise.

Summer reads for leaders to stay motivated, resilient and creative

Looking to get better as a leader this summer? Try these books.

Protecting remote workers' productivity and performance

As remote work takes hold in so many industries, leaders need to think about how they'll help employees avoid burnout in the long run.

Want to lead change at work? Here's how to grow your influence

Influence is how you make things happen. Influence is a skill -- here's how you can get better at it, ethically.

Target's CEO on navigating crisis in 2020

How has Target cared for employees, customers and communities during the pandemic and responded forcefully to racial inequality? Target CEO Brian Cornell recently talked about leading the company through crisis.

Excellence in customer service in the new normal

The pandemic has only highlighted the importance of customer service. To step up your service, you need to know how you fare against the competition.

Listen and learn from employees with well-written feedback surveys

Regular employee surveys, with questions that reflect values and behaviors, can help companies understand their culture and what needs to be addressed.

When someone on your team pesters you to get something low priority completed, how do you react?

The latest SmartBrief on Leadership poll: When someone on your team pesters you to get something low priority completed, how do you react?

What does the TikTok uprising at your company look like?

As leaders attempt to grasp the changing landscape and address issues of racism and inequality, here are some things those leaders should not be doing.

A leader's chief responsibility: Hold yourself accountable

Leaders need to hold themselves accountable. Sometimes, that means apologizing and rectifying the situation. Sometimes it means their departure.

Are you causing someone to lose face?

Most of us don’t set out to cause others to lose face — a lack of awareness is usually to blame. Here are 3 ways to avoid this problem.

How a global pandemic is changing the world: Part 1
Sponsored Content

Edie Weiner, President and CEO of the leading futurist consulting firm The Future Hunters, shares the three pathways to worldwide progress and what they will mean globally in the coming years in a post-coronavirus world.

How businesses can repair the chasm created by racism

Companies are scrambling to fix racial injustices and inequities. But to become anti-racist requires hard work, an awareness of microaggressions, and buy-in from leadership, among other steps.