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SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
Is motivation science the answer to leading a hybrid workforce?

Motivation science can help leaders make smart, empathetic decisions about restructuing work and schedules after the pandemic.

Basecamp's respect problem could be yours

Basecamp's attempt to fix its culture in public didn't go well, at least in terms of employee retention. Learn why respect is at the crux of the issue.

Leading in a digital void

Deliberate communication is ever more important when we're not getting the full nonverbal aspects of face-to-face communication.

Are there really cost savings to the remote workforce?
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Companies also need to examine the hidden costs of remote work and the impact on their bottom-line, starting with these considerations.

The leadership balancing act

When companies realize that employees are their most valuable asset, they can learn how to balance profit and people needs. Learn more about how.

Initiate difficult conversations with these 4 steps

Difficult conversations take work, and starting them is often the hardest part.

How well does your organization stay on top of infrastructure upgrades?

The most recent SmartBrief on Leadership poll question: How well does your organization stay on top of infrastructure upgrades?

The most common well-being advice that doesn't work

So much self-help advice is not what it seems. Learn why.

Is executive presence only for extroverts?

Introverts might take a different path to executive presence, but this skill is accessible to them with the right approach.

Joann Lublin: How executive mothers navigate work and life

WSJ veteran and author Joann Lublin writes about 5 decades in the workforce, what's changed for women and what challenges remain, especially for mothers.

Retention and recruitment: What leaders need to know in the post-pandemic workplace

Many workers will look to change or quit jobs as the pandemic ends. But it doesn't have to be this way if leaders anticipate the challenges and try to solve them.

Be prepared to delegate

Delegation is a skill all leaders must master. It's not simple or easy, but it is achievable with the right processes and approach.

When you encounter a small service issue with a supplier, how do you handle it?

The most recent SmartBrief on Leadership poll question: When you encounter a small service issue with a supplier, how do you handle it?

Overcome the trust crisis with authenticity

Trust in institutions is low, and brands must be authentic like any other organization in order to win people's trust.

Hope employees will return to the office? Start here

In-office, remote or hybrid is an important consideration. But maybe more important is whether your workplace culture connects people, regardless of where they physically sit.

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